Terms of Service

Effective date: May 20, 2026 Last updated: May 20, 2026

1. Who these Terms are with

These Terms of Service ("Terms") are a binding agreement between you and Gannon Development Services, LLC dba. Frootz ("Frootz", "we", "us"). They govern your use of the Frootz web application at https://frootz.app, any Frootz mobile applications we publish, and any related services we make available (together, the "Service"). Our Privacy Policy is incorporated into these Terms by reference.

2. Acceptance

You accept these Terms by creating a Frootz account, by paying for a subscription, or by using any part of the Service. If you do not accept these Terms, do not use the Service.

If you are accepting these Terms on behalf of a family, household, or other group, you represent that you have authority to bind that group, and "you" refers to that group as well as to you personally.

3. Eligibility and child accounts

You must be at least 18 years old to create a paid Frootz account, agree to these Terms, and provide a payment method.
Frootz is designed for families. As a parent or legal guardian you may create accounts for your minor children inside your family tenant. By doing so, you represent that you are the parent or legal guardian of each child you add, that you have authority to consent to the Service collecting and processing your child's information as described in our Privacy Policy, and that you accept these Terms on the child's behalf.
You are responsible for what the children in your family tenant do inside the Service, for keeping their credentials safe, and for supervising their use of the Service in line with your household rules.
The Service is not available where prohibited by law. You may not use the Service if you are located in a country subject to a comprehensive US embargo or if you are on any US Government list of restricted parties.

4. What Frootz is — and is not

Frootz is a family-organization tool. It lets a household keep a shared, virtual ledger of allowances, chores, savings goals, purchase requests, and similar household activity. Amounts shown inside Frootz are virtual — they are a bookkeeping record between members of the same family — and are not real money, not redeemable for real money, and not held, transmitted, or processed by Frootz.

Frootz is not:

a bank, savings-and-loan, credit union, or other depository institution;
a money transmitter, money-services business, or payment processor for amounts moving between family members;
a custodian of any user's funds;
an investment, brokerage, or wealth-management service;
a tax-advice, financial-advice, or budgeting service;
a contract between any parent and any child (parents and children are responsible to each other off-platform);
a substitute for parental supervision.

Real-money settlement between a parent and a child happens outside the Service, at the parent's discretion. The only real-money transaction Frootz facilitates is the subscription fee the parent pays Frootz, which is processed by Stripe (§6).

5. Your account

You agree to:

provide accurate, current, and complete information when you sign up;
keep your password confidential and not share it with anyone outside your household;
promptly tell us at data-security@frootz.app if you suspect unauthorized access to your account;
be responsible for all activity that occurs under your account or under any child account you create.

We may suspend or terminate an account that we reasonably believe is being used in violation of these Terms (§14).

6. Subscription, billing, trial, cancellation

6.1 Plan

Access to the Service requires an active paid subscription, except for the 14-day free trial described below. Frootz currently offers a single family plan with an unlimited number of adult and child memberships, available with either monthly or annual billing (annual billing is offered at a discount from the monthly rate).

Current pricing is shown on the Frootz website and at checkout. The price you see at checkout — including any applicable sales tax — is the price you pay.

6.2 Trial

New families receive a 14-day free trial that begins when the parent completes the checkout step in onboarding. A valid payment method is required to start the trial. We will not charge that payment method until the trial ends. You may cancel at any time during the trial to avoid being charged (§6.5).

6.3 Auto-renewal

Subscriptions renew automatically at the end of each billing period (monthly or annual) at the then-current grandfathered price for your subscription, until you cancel. By starting a subscription you authorize us, through Stripe, to charge your payment method on each renewal date. We will send a reminder email before each annual renewal.

6.4 Price changes

We may change list prices at any time. If we do, your existing subscription keeps its original price for the life of that subscription — we mint a new Stripe price for new customers and never migrate existing subscriptions onto it. If we ever need to change the price of an existing subscription (for example, because of a tax-rate change), we will notify you at least 30 days in advance and you may cancel before the new price takes effect.

6.5 Cancellation

You may cancel at any time from the in-app Settings → Billing screen. Cancellation takes effect at the end of the current billing period — you keep full access until that date, and you are not charged again. After the period ends, access is gated until you re-subscribe. We do not delete your family's data when you cancel (see §15.2 and the Privacy Policy §8).

6.6 Refunds

Except where required by law, all subscription fees are non-refundable, including for partial billing periods, unused trials that you forgot to cancel, accidental renewals, or periods during which you did not use the Service. We may, at our discretion, issue a goodwill credit; nothing in this section limits any non-waivable consumer right you may have under the law of your residence.

6.7 Taxes

Subscription prices are stated exclusive of any sales, use, value-added, goods-and-services, or similar taxes. Stripe Tax computes the tax due based on the billing address you provide at checkout; that amount is added to the charge. You are responsible for any tax we are required to collect, and for keeping your billing address up to date.

6.8 Mobile in-app purchases

The Service today is sold and renewed only through the Frootz website using Stripe. If we later make a Frootz mobile application available that allows in-app subscription purchases through the Apple App Store or Google Play, those purchases are governed by the in-app terms presented at the time of purchase and by the policies of the App Store or Google Play, including their refund and cancellation policies. Stripe-billed subscriptions cannot be canceled or refunded through the App Store or Play, and store-billed subscriptions cannot be canceled or refunded by Frootz.

7. License to use the Service

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for the personal, household, non-commercial benefit of your family. You may not:

copy, modify, distribute, sell, lease, or sublicense any part of the Service;
reverse-engineer, decompile, or attempt to extract the source code of the Service except to the limited extent applicable law allows;
use any robot, scraper, or other automated means to access the Service, other than the public sitemap and any documented API endpoints;
probe, scan, or test the vulnerability of the Service, other than as permitted by a written security-research disclosure agreement with us;
use the Service to build a competing product or to train a machine-learning model;
remove or obscure any copyright, trademark, or other proprietary notice;
use the Service in a way that violates law or these Terms.

8. Acceptable use

You agree that you and the members of your family tenant will not use the Service to:

harass, threaten, bully, defame, or stalk any person;
upload content that is illegal, hateful, sexually explicit, or that depicts the abuse or sexualization of any person, especially a child;
upload content that infringes a third party's intellectual-property, privacy, or publicity rights;
impersonate any person or misrepresent your affiliation with any person or organization;
transmit viruses, worms, or other malicious code;
attempt to gain unauthorized access to any account, family tenant, or Frootz system;
use the Service to launder money or to conceal the source of funds; the Service is not a payment rail (§4) and any attempt to use it as one is a material breach of these Terms;
use the Service in a way that violates the Children's Online Privacy Protection Act, the GDPR, or any other applicable law about children's data.

We may remove user content or suspend accounts that we believe in good faith violate this §8.

9. User content

"User Content" means everything you, your children, or other members of your family tenant submit to the Service — including chore lists, ledger entries, photos, wishlist items, and feedback.

Ownership. You keep all rights you have in your User Content.
License to us. You grant Frootz a worldwide, royalty-free, non-exclusive license to host, store, reproduce, display, and process your User Content solely to operate and improve the Service. This license ends when the User Content is deleted, except for backups that age out under §8 of the Privacy Policy.
Your representations. You represent that you have all rights necessary to submit your User Content and to grant the license above, that the content does not violate §8, and that for any photo or other content depicting a person, you have that person's permission (or, for a minor in your family, the consent you provide as parent or guardian).
No obligation to monitor. We are not required to pre-screen User Content, but we may remove or refuse User Content at our discretion if we reasonably believe it violates these Terms or the law.
Wishlist share links. If you (a parent) generate a public wishlist share link, you understand that anyone with the link can view the contents of that wishlist. You can revoke a link at any time.

10. Intellectual property

Frootz, the Frootz word mark, the Frootz logo, and the Service (including all software, design, copy, and other content we provide) are owned by Frootz or its licensors and are protected by US and international intellectual-property law. Nothing in these Terms transfers any of those rights to you, except for the limited license in §7.

If you have feedback or suggestions for us, you grant us a perpetual, irrevocable, royalty-free license to use that feedback without obligation to you.

11. Third-party services

The Service depends on third parties — including Stripe (payment processing), SuperTokens (authentication), Mailjet (transactional email), and Microsoft Azure (hosting and storage). Your use of those services through Frootz is also subject to their terms and privacy notices, which we link from the Privacy Policy §6. We are not responsible for the acts or omissions of those third parties beyond what we have contractually required of them as sub-processors.

If you reach the Service through an app distributed by Apple or Google, those companies' app-store terms also apply to you.

11.1 Apple App Store notice

If you obtain a Frootz application from the Apple App Store, you acknowledge that these Terms are between you and Frootz only, and not with Apple, and that Frootz (not Apple) is solely responsible for the application and its content. To the extent these Terms provide any rights or remedies that exceed the rights and remedies in Apple's standard end-user license agreement, the greater of the two applies. Apple has no obligation to provide maintenance or support for the application. In the event of any failure of the application to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any) for the application; to the maximum extent permitted by law, Apple has no other warranty obligation. Apple is not responsible for product claims, intellectual-property claims, or compliance with consumer-protection or similar legislation. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.

12. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DISCLAIM ALL IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTY ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

WITHOUT LIMITING THE FOREGOING:

We do not warrant that the Service will be uninterrupted, error-free, or free of viruses or other harmful components.
We do not warrant that any defect or error will be corrected.
We do not warrant the accuracy, reliability, or completeness of any information you or another user submits to the Service.
The Service is not financial, tax, investment, or parenting advice. Decisions about real money are yours.

Some jurisdictions do not allow disclaimers of implied warranties; in those jurisdictions the disclaimers above apply to the maximum extent permitted by law.

13. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

IN NO EVENT WILL FROOTZ OR ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR ANTICIPATED SAVINGS, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID FROOTZ FOR THE SERVICE IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED US DOLLARS ($100).
THESE LIMITATIONS APPLY REGARDLESS OF THE LEGAL THEORY (CONTRACT, TORT, STATUTE, OR OTHERWISE) AND EVEN IF A LIMITED REMEDY FAILS OF ITS ESSENTIAL PURPOSE.

Some jurisdictions do not allow the exclusion or limitation of certain damages; in those jurisdictions our liability is limited to the maximum extent permitted by law.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited by law (for example, liability for personal injury caused by negligence or for fraud).

14. Indemnification

You will defend, indemnify, and hold harmless Frootz and its officers, directors, employees, and agents from and against any third-party claim, demand, loss, liability, damage, or expense (including reasonable attorneys' fees) arising out of or relating to: (a) your or your child's use of the Service, (b) your User Content, (c) your breach of these Terms or violation of any law or third-party right, (d) your misuse of the Service as a payment or money-transmission rail in breach of §4 or §8. We may participate in the defense of any such claim with counsel of our choosing.

15. Suspension and termination

15.1 By you

You may stop using the Service and cancel your subscription at any time as described in §6.5. You may also delete your account by contacting contact-us@frootz.app.

15.2 By us

We may suspend or terminate your access to the Service at any time, with or without notice, if we reasonably believe you have breached these Terms, if your account becomes delinquent and remains so after Stripe's smart-retry window, if continued provision of the Service would expose Frootz or other users to legal or security risk, or if we discontinue the Service.

15.3 Effect of termination

On termination, your right to access the Service ends immediately. Sections that by their nature should survive — including §4 (what Frootz is not), §9 (your User Content license to us), §10 (IP), §12 (disclaimers), §13 (liability cap), §14 (indemnification), §16 (governing law), §17 (dispute resolution), and §19 (general) — will survive. We retain or delete your data in line with the Privacy Policy §8.

16. Governing law and venue

These Terms are governed by the laws of the State of Tennessee, without regard to its conflict-of-laws rules. Subject to §17, the exclusive venue for any claim that is not subject to arbitration is the state or federal courts located in Maury County, Tennessee, or the United States District Court for the Middle District of Tennessee, and you and Frootz consent to the personal jurisdiction of those courts.

If you are an EU/UK consumer, nothing in this §16 deprives you of the protection of the mandatory laws of the country in which you reside.

17. Dispute resolution — informal first, then arbitration, with a

class-action waiver

Please read this section carefully — it affects your legal rights.

17.1 Informal resolution

Before filing any claim, you agree to send a written notice describing the claim to contact-us@frootz.app and to give us 60 days to resolve it informally.

17.2 Binding arbitration

If the dispute is not resolved in 60 days, you and Frootz agree to resolve the dispute through binding individual arbitration, administered by the American Arbitration Association (AAA) under its applicable Consumer Arbitration Rules. The arbitration will be conducted in the English language. The seat will be Nashville, Tennessee unless you and Frootz agree otherwise; for any claim under $25,000 you may elect to have the arbitration conducted by telephone or video, or based solely on written submissions, at no additional cost. The arbitrator may award the same individual relief a court could, including reasonable attorneys' fees where authorized by law.

17.3 Class-action waiver

You and Frootz each waive the right to participate in a class action, mass action, or representative action. Disputes must be brought individually. The arbitrator has no authority to consolidate or to hear class claims. If this §17.3 is held unenforceable in a given case, the entire §17 is null and void for that case, and the parties' disputes will be resolved by the courts identified in §16.

17.4 Opt out

You may opt out of §17.2 and §17.3 by sending an opt-out notice to contact-us@frootz.app within 30 days of first accepting these Terms. The notice must include your name, the email associated with your Frootz account, and a clear statement that you want to opt out of arbitration. Opting out does not affect any other part of these Terms.

17.5 Small claims and injunctive relief

Either party may bring an individual claim in small-claims court if it qualifies. Either party may also seek injunctive or equitable relief in court to protect intellectual-property rights or confidential information without first arbitrating.

18. Changes to these Terms

We may change these Terms from time to time. If we make a material change we will give you at least 30 days' notice by email or in-app banner before the change takes effect. The "Last updated" date at the top of these Terms reflects the most recent version. If you continue to use the Service after a change takes effect, you accept the updated Terms. If you do not accept them, your remedy is to stop using the Service and cancel your subscription per §6.5.

19. General

Entire agreement. These Terms and the Privacy Policy are the entire agreement between you and Frootz about the Service and supersede any prior agreement.
Severability. If any provision is held unenforceable, the rest remains in effect.
No waiver. Our failure to enforce a provision is not a waiver of our right to enforce it later.
Assignment. You may not assign these Terms without our written consent. We may assign them as part of a merger, acquisition, or sale of assets, or by operation of law.
No third-party beneficiaries. Except for Apple under §11.1, there are no third-party beneficiaries to these Terms.
Force majeure. Neither party is liable for any failure to perform due to causes beyond its reasonable control.
Notices to you. We may give you notice by email, in-app message, or by posting on the Service. Notices to us must be sent to contact-us@frootz.app.
Headings. Section headings are for convenience only and do not affect interpretation.

20. Contact

Frootz Legal contact-us@frootz.app